PrintMagic.AI

PrintMagic.AI

Print studio

Account

Privacy Policy

Last updated: September 2026. This policy explains what personal data PrintMagic.AI(operated by Aegis Logic AI Solutions LLC) collects, why, who receives it, how long it is kept, and the choices and rights you have.

1. What we collect

  • Account data: your name, email address and sign-in provider ID when you create an account.
  • Content you create: prompts, generated and uploaded images and videos, designs, product details, and project files you save.
  • Store and order data: when you connect a sales channel, we receive products, orders, buyer names, shipping addresses and tracking data needed to fulfil print orders.
  • Billing data: plan, credit balance and transaction history. Card details are handled by our payment provider and never touch our servers.
  • Usage data: pages visited and actions taken, collected with your consent (see the Cookie Policy).
  • Assistant conversations: messages you send to the in-app assistant, kept so you can review your history.

2. Why we use it

  • To provide the service: generate artwork, print orders, publish to your stores.
  • To bill you correctly: plans, credits, and print charges.
  • To send order and shipping emails to you and your buyers.
  • To improve the service and measure marketing, only with your consent.
  • To prevent abuse, fraud and security incidents.

3. Who receives your data

  • Print partners (Printful, Printify): artwork, product, quantity and the shipping address needed to produce and deliver an order.
  • Sales channels (for example Shopify, WooCommerce, Etsy, Wix): product and fulfilment updates for stores you connected.
  • Payment provider: to process subscriptions and credit purchases.
  • AI providers: prompts and images needed to generate the content you request.
  • Analytics and advertising providers(Google Analytics, Google Ads, Meta): only with your consent, and only the measurement data described in the Cookie Policy.

We do not sell your personal data.

4. Buyer data from your store

If you connect a store, you are the controller of your buyers' data and we process it on your behalf to fulfil orders. You must have a lawful basis to share it with us and must tell your buyers that print partners receive their shipping details.

5. Retention

We keep account and content data while your account is active. Order records are kept for accounting and legal requirements. Assistant history, tracking and analytics data are kept for limited periods and then deleted or anonymised. You can delete designs and projects at any time.

6. Your rights and choices

  • Access, correct or export your data from Settings, or by contacting us.
  • Delete your account and associated content.
  • Change cookie and measurement consent at any time (Cookie settings in the footer).
  • Disconnect a sales channel, which stops further data sync from it.

Depending on where you live (for example the EEA, UK or California), you may have additional rights such as objection, restriction or portability. Contact us to exercise them.

7. Security and international transfers

We use encryption in transit, access controls and row-level data isolation. Data may be processed in countries other than yours; where required we use appropriate safeguards such as standard contractual clauses.

8. Children

The service is not directed at children under 16 and we do not knowingly collect their data.

9. Changes and contact

We may update this policy; material changes will be noted here with a new date. Questions or requests: use our contact page or the in-app assistant.